Effective Date: November 12, 2024

Welcome to Sands Journey Tourism! By accessing our website https://sandsjourneytourism.com/ and using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By booking a tour or using any service provided by Sands Journey Tourism, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

Sands Journey Tourism provides luxury tourism experiences across the UAE, including desert safaris, sightseeing, and a variety of curated experiences tailored to customer preferences. Additional services such as tour guides, luxury vehicles, and unique culinary options are available upon request.

3. Booking and Payment

• Booking Confirmation: Your booking will be confirmed only after receiving the required payment.
• Payment Methods: We accept various payment methods, including major credit cards and online payment options.
• Cancellation Policy: Cancellations must be made [insert cancellation period, e.g., “at least 48 hours in advance”]. Refund eligibility will depend on the timing of your cancellation. Please contact us for more details.
• Changes to Bookings: Modifications to bookings are subject to availability and may incur additional fees.

4. Customer Responsibilities

• Personal Belongings: You are responsible for your personal belongings during tours and activities. Sands Journey Tourism is not liable for any loss or damage to personal items.
• Health and Safety: Some tours, such as desert safaris, may involve physical activities. Please assess your health and fitness level before participating. You agree to participate at your own risk, and Sands Journey Tourism is not responsible for any injuries or accidents that occur.
• Compliance with Laws: All customers must comply with UAE laws and regulations during tours.

5. Privacy Policy

Your privacy is important to us. By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Sands Journey Tourism and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

7. Limitation of Liability

Sands Journey Tourism is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our liability is limited to the amount paid for the tour or service directly related to the claim.

8. Force Majeure

Sands Journey Tourism is not liable for delays, interruptions, or cancellations due to circumstances beyond our control, including but not limited to natural disasters, pandemics, weather conditions, or governmental restrictions.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, with the effective date noted at the top. Continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be resolved exclusively in the courts of the UAE.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

Sands Journey Tourism
Malik Khalid MOHD Abdullah Al Zahid Office # GF-73
Hor Al Anz, Deira, Dubai
Email: info@sandsjourneytourism.com
Phone: +971 50 809 9667